Gail’s interest in learning about what makes businesses succeed began in Pittsburgh where she spent more than seven years in decisive positions at Mellon Bank. During that time, she was exposed to businesses of various sizes, spanning a variety of industries. In her efforts to understand what made them work, or not work, financially, she dug deep into operational factors and market conditions.
That same tenacious approach to learning still drives her today. She officially joined the TotalWorks family business in 1987, when she assumed the role of vice president and chief financial officer. In 2000, Gail became a third-generation owner of TotalWorks and assumed her role of president and chief executive officer.
Gail has been a vital part of the family business for more than 20 years. Through her leadership and insight, TotalWorks has evolved from a typesetting shop to a marketing production solutions provider and innovative leader in the development and use of digital content across multiple channels.
Never one to sit quietly by, Gail lends her talents and support to several industry associations. She is the treasurer of MENG (Marketing Executives Networking Group) and is an active member of the BMA (Business Marketing Association). She is the former chair of the board of directors for the Chicago Foundation for Women and was an original member of the Advisory Board for POWER: Opening Doors for Women. As an outspoken woman business owner, Gail was a featured speaker at the Crain’s Small Business Forum: Women Business Owners Tell All.
Gail attended Carnegie-Mellon University in Pittsburgh, earning a Bachelor of Science degree in mathematics and a Master of Science degree in industrial administration.